Wednesday, November 28, 2007
Welcome to Overstock.com Customer Service, you are now chatting with Brynn.
Brynn: Thanks for visiting Overstock.com, this is Brynn. How can I help you?
you: I'm writing with regard to an order I placed a week ago
Brynn: To help you better, please let me know your concern.
you: Sure. The order number is 60*******.
you: According to the Overstock site, it was shipped on Nov. 21
you: I contacted DHL, and they indicated that the vendor, Wholesale Interiors, never delivered a package to them.
Brynn: I'm sorry to know that, however, I'll check this for you.
Brynn: For security purposes, can you please verify the name and billing address on the account?
you: Thank you
you: Sage Kitamorn
you: Seattle, WA 98101
Brynn: Are you referring to the "Jarcy Full-leather Espresso Storage Cube Ottoman"?
you: That is correct
Brynn: Sage, thank you for confirming the item and verification.
Brynn: After reviewing your account, I see that the item was shipped out on 11/21/2007 via the DHL and it is currently in transit to you.
Brynn: Under the general shipping option, you can expect your order to be delivered to you within 10 business days (excluding Saturdays, Sundays and Holidays) from the order date.
Brynn: However, the tracking has not been updaetd.
Brynn: I'll immediately contact our Specialized Representatives regarding this.
you: I called DHL ...
Brynn: They'll check and get back to you within 1 to 2 business days via email or phone with the updated information.
Brynn: Is there anything else I can help you with?
you: Do you type each message you send, or do you have macros for common phrases?
Brynn: We do have a shortcut keys for responses and we type as well.
you: I only ask because you are able to respond rather quickly with well-formed responses.
Brynn: Thank you.
you: Thanks for entertaining my curiousity.
Brynn: Would there be anything else I can help you with?
you: No other business concerns. I look forward to hearning from the representative regarding my shipment.
Brynn: Thanks so much for shopping with Overstock.com . Have a pleasant night.
you: You're welcome, and good night.
Saturday, November 24, 2007
I don't have a Zune, but I'm switching to the newly released software Zune software since it a generational leap ahead of iTunes. As part of the switch, I was transferring my podcast subscrptions. Lo and behold, look what I found...
Looks like iTunes has been creating a temp file several times a day, 11 MB-19 MB each, for a total of 1641 files and 17.2 GB. And what for? The typical usage pattern is that the file is written, read once two hours later, and then never again.
iTunes says these are safe to delete, but it doesn't excuse the fact that it keeps "temp" files that are years old.
Friday, November 23, 2007
Monday, November 19, 2007
Check Date Purpose
100 Oct 20, 2005 Title and License fee for my Honda Civic
101 Jun 8, 2006 Payment to a friend who paid for a group whitewater rafting trip
102 Sep 12, 2006 Small balance owed in rent payment to my apartment
103 Nov 21, 2006 Passport renewal fee
104 Jan 20, 2007 Down payment for my new car
105 Apr 18, 2007 Gas money owed to a friend who paid when my card wouldn't swipe
106 May 22, 2007 Payment to a friend for drinks on the links fee
107 July 2, 2007 Magazine subscription
108 Nov 19, 2007 Payment to my lawyer who is contesting my traffic ticket J
Later phases will add a small ottoman, some speakers, and art in lieu of the whiteboard above the couch.
This is the back half of the office. See the front half here.
Saturday, November 10, 2007
There's a part near the very end of the twenty-minute piece that caught my attention.
… There's a place for us ...
Is this a coincidence? Or is Bernstein quoting Tchaikovsky? West Side Story is itself inspired by Romeo and Juliet. It seems equally plausible that the score from the musical also pays homage to its forbearers.
The placement of these segments within their pieces is very similar as well. Musically, in the Overture, it's pretty clear that this part come after the lovers are dead (or at least Romeo). In West Side Story, Somewhere is sung by the living Tony and Maria, but the theme reprised again in the Finale after Tony is shot.
I think this is intentional, but I can't find proof. (While searching, I did find this cool NPR story, though.) What do you think?
Previous musical scavenger hunt posts:
- Bruce Springsteen quotes The Animals?
- The Doors quote Blood Sweat and Tears?
- Where is my mind = Tyler